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Visiting Tips & Policies

In order for visitors to enjoy viewing the museum’s valuable artworks while keeping them safe, we ask for your understanding and cooperation on the following points.

Bringing Items into the Museum and Exhibition Rooms

In order to protect the artworks and maintain an environment conducive to viewing, visitors are not permitted to bring the following items into the exhibition rooms:

  • Large luggage and backpacks
    * Please leave them in the coin lockers (your 100 yen coin will be returned) or at the Information desk.
  • Long umbrellas or wet umbrellas
    * Please use the umbrella stand.
  • Animals other than assistance dogs (guide dogs, hearing dogs, service dogs)
  • Fresh flowers 

Etiquette in the Exhibition Rooms

  • Please view the exhibits quietly so as not to disturb other visitors.
  • Please do not touch the exhibits or display cases.
  • Please refrain from using any writing utensils other than pencils in the exhibition rooms.
    * Pencils are available for loan. Please ask a staff member for assistance.
  • Please silence your cell phone and refrain from talking on it.
  • Please follow the signs inside the museum when taking photos – in some areas, photography may not be allowed for some exhibitions and artworks.

Eating, Drinking, and Smoking in the Museum

  • Please refrain from eating and drinking in the exhibition rooms.
  • Drinks are available in the rest areas. Please ask a staff member where beverages are allowed.
  • Smoking is not permitted in the museum or anywhere on museum grounds.

Viewing Exhibitions with Young Children

  • Please hold the hands of small children or toddlers, who may try to touch the artworks.
  • Please be careful to avoid causing accidents involving contact with the artwork or other visitors.

Emergencies (earthquake, fire, etc.)

  • Please be sure to follow the instructions from museum staff.
  • In the event of an earthquake, please stay away from large paintings, sculptures, display cases, lighting fixtures, and other objects that may topple or fall.

Welcome to the renewed Yokohama Museum of Art

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