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Privacy Policy

Yokohama Museum of Art (Yokohama Arts Foundation) Privacy Policy

The Museum has established the following basic policy, and all staff members of the Museum understand and comply with this policy in order to manage all personal information in the Museum’s possession.

1. Definition of Personal Information

The Museum defines personal information as any information that can be used to identify an individual.

2. Personal Information Management System

To manage personal information, the Museum will appoint a personal information protection manager and establish the organizational structure necessary for management. In addition, we maintain transparency in the management of personal information by appointing a separate contact person for inquiries and a separate person in charge of supervision.

3. Purpose and Scope of Collection and Use of Personal Information, and Deletion and Correction of Personal Information

When collecting personal information, we will notify you in advance of the purpose of collection, the method of use, and the contact person for inquiries, and will collect personal information only to the extent necessary. Personal information will be used only within the scope for which consent was obtained at the time of collection and will not be used for any purpose other than that for which it was collected. In the event that a visitor’s personal information changes (e.g., change of address), or if the visitor wishes to have his/her personal information deleted, the Museum will correct, update, or delete the personal information provided by the visitor.

If this applies to you, please contact us using the “Contact Us” form.

4. Collection of personal information by outsourcing

When the Museum is entrusted with information processing services that involve the provision of personal information, it will follow the stipulations regarding the maintenance of confidentiality of personal information, matters related to re-consignment, sharing of responsibility in case of accidents, return and deletion of personal information at the end of the contract, and other related matters.

5. Disclosure of Personal Information

Personal information provided by visitors will not be disclosed to third parties, except with the consent of the visitor or when there is a legitimate reason, such as when required by law. In the event that the processing of personal information is entrusted to a third party, the Museum will do so under strict control, contractually obligate the third party to avoid accidental information leaks, and expressly forbid the providing of personal information to third parties. Any inquiries sent us via e-mail or through our inquiry form may be forwarded to the relevant department of the City of Yokohama or an affiliated organization depending on the content of the inquiry and the necessary handling or response.

6. Security Measures

The Museum implements strict security measures to protect personal information received from visitors from various threats, and continuously reviews its systems to prevent unauthorized access, loss, misuse, destruction, leakage, and alteration of information. At the same time, we will strive to protect the privacy of visitors on the human side through ongoing informational training for our staff.

7. Use of Cookies

This website uses cookies to make it more convenient for visitors to browse the site and to obtain information to continuously improve the site. Cookies are pieces of information sent to your web browser from a server related to the operation of this website and recorded on your device (computer or mobile device, etc.). However, the information recorded does not include any personally identifiable information such as the visitor’s name or e-mail address.

You may choose to accept or reject cookies within this website at your own discretion by changing the settings on your web browser. However, if you refuse to accept cookies, you may experience some functional limitations on certain pages.

Cookie Settings

Visitors can disable cookies by changing the browser settings on their PC, tablet, or smartphone. Also, by changing such settings, the stored cookies can be deleted.

Please refer to the website of your browser provider for information on how to change browser settings.

Google Chrome
Microsoft Edge
Mozilla Firefox

8. Use of Google Analytics

This website uses Google Analytics to analyze and improve the website. Google Analytics automatically collects website usage data (access status, traffic, browsing environment, IP address, etc.) using cookies issued by this website. By using this website, you consent to the handling of such data by Google for the purposes and in the manner described above.

If you wish to avoid the transmission of information by Google Analytics, please use a browser add-on that disables the measurement supported by Google. In using Google Analytics, this website will not provide any personal information about you to third parties.

For an explanation of Google Analytics Terms of Use and Privacy Policy, please visit the Google Analytics website.

Google Analytics Terms of Service
Google’s Privacy Policy
More information about Google Analytics

9. Compliance with Laws and Regulations and Continuous Improvement of Personal Information Management System

We will comply with all applicable laws and regulations regarding the personal information we hold, and will review and improve our efforts in each of the above areas as appropriate. We will not disclose your personal information to any third party without your consent, except when we are legally required to do so by a court of law, the police, a consumer affairs center, or any other authority that has the same or similar authority.

Welcome to the renewed Yokohama Museum of Art

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