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Visiting with Children / Accessibility

The Route for Strollers and Wheelchairs

We provide some routes from Minatomirai Station on the Minatomirai Line and Sakuragicho Station on the JR and Yokohama Municipal Subway, using elevators with ramps to get to us.

The Route for Strollers and Wheelchairs

Access with Baby Strollers and Wheelchairs

Baby strollers and wheelchairs are allowed in the Exhibition Rooms.

* Please note that strollers may not be used during busy times for safety reasons.

Guide Dogs

Guide dogs, service dogs, and hearing dogs are allowed to enter with you.

* Pets other than those listed above are not permitted.

Baby strollers and wheelchairs to borrow

Free baby strollers and wheelchairs are available for use in the museum. Please ask our staff at the Information desk.

* Baby strollers are considered safe for babies from 3-months-old (or around when the become able to hold their head up) to a weight of 15 kg (approx. 33 lbs.). 

* The number of available strollers and wheelchairs is limited. 

Restrooms

Restrooms on all floors are equipped with multi-functional toilets and the following facilities.

  • Diaper changing table: Available for ages from 1 month to 2 years old.
  • Baby Chair: Available for ages 5 months to 2.5 years old.
  • Ostomate
  • Changing table
  • Multi-functional bed

* Facilities differ somewhat for each restroom. For details, please ask our staff in the museum.
* Please take your used diapers home with you.

Nursing Rooms

Nursing rooms can be found in the following three areas of the museum.

  • Sink
  • Diaper changing table: Available for ages from 1 month to 2 years old.
  • Baby Chair: Available for ages 5 months to 2.5 years old.
  • Hot water server for baby formula

* Facilities differ somewhat for each nursing room. For details, please ask our staff in the museum.
* Please take your used diapers home with you.

Free Admission System

Admission to the exhibition is free for disabled persons with any form of disabled ID (disability passbook from Japan, or equivalent card from another country for foreign visitors); we are also happy to provide free admission to one accompanying caregiver. 

* Please present the certificate at the Information desk when entering the museum.

Parking Discount Service

Museum visitors with a disability card or certificate will receive the first 90 minutes of parking for free.
For details, please ask at the Information desk, Tickets, Art Library, or reception at the West Entrance.

Parking Lot Information

Special Parking Accommodation

The parking lot does have handicapped parking places for those with relevant permits.

Parking Lot Information

* The number of spaces is limited. 

Writing Boards

Writing boards and note paper are available at the Information desk and each reception of other facilities.

Requests for Visitors in the Exhibition Rooms

To protect the artworks and to ensure that everyone, including other visitors, can enjoy the exhibitions, we ask for your cooperation.

Viewing Exhibitions with Young Children

Welcome to the renewed Yokohama Museum of Art

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